Privacy policy

Last updated: August 16, 2026

This Privacy Policy describes how Cushion Lab (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT
We collect personal information about you from a variety of sources, including:

• Information You Directly Provide to Us:
- Contact Details: Name, email address, shipping address, billing address, and phone number.
- Order Information: Payment information, items purchased, and purchase history.
- Customer Support Information: Information you choose to include in your communications with us.

• Information Collected Automatically:
- Usage Data: Device type, IP address, browser type, time zone, cookies, and interaction with our Site.

2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide you with our products and services, which includes:

• Fulfilling and processing orders, payment processing, and shipping.
• Communicating with you regarding your orders, account, or customer service inquiries.
• Improving and optimizing our Site, products, and overall user experience.
• Marketing and advertising (subject to your preferences and applicable law).

3. SHOWING & DISCLOSING PERSONAL INFORMATION
We may share your personal information with third parties that help us operate our store, such as:

• Shopify (our e-commerce platform powering this store).
• Payment processors (e.g., Stripe, PayPal) to process payments securely.
• Shipping and fulfillment partners to deliver your packages.

4. COOKIES
We use cookies and similar tracking technologies to power and improve our Site, remember your preferences, and run analytics. You can manage cookie preferences through your web browser settings.

5. YOUR RIGHTS AND CHOICES
Depending on where you live, you may have rights regarding your personal information, including:

• Right to Access / Know what personal data we hold about you.
• Right to Delete your personal information.
• Right to Correct inaccuracies in your personal data.
• Right to Opt-Out of marketing communications at any time.

6. CONTACT US
If you have any questions, wish to exercise your rights, or have a privacy-related concern, please contact us at:

• Brand: Cushion Lab
• Email: a01083383210@gmail.com
• Address: 3356 Alhambra Blvd, Sacramento, CA 95814, United States